Potret Gerakan Ahmadiyah di Indonesia dalam Buku Prof. Iskandar Zulkarnain

Measuring Information System Service Quality: SERVQUAL from the Other Side

Asal usul SERVQUAL Instrumen ini awalnya dibangun oleh para peneliti di bidang pemasaran untuk mengukur kualitas pelayanan secara umum, karena pada saat itu kualitas pelayanan menjadi salah satu fokus ayng sering dibahas dalam pemasaran. Instrumen ini diperkenalkan oleh Zeithaml, Parasuraman & Berry dalam buku mereka yang berjudul Delivering Quality Service; Balancing Customer Perceptions and E...

Prof. Dr. Prof. Prof.

Land Dispute Resolution in the Political Reform at the time of Decentralization in Indonesia

Tulisan ini mengkaji dampak dari tahun-tahun awal reformasi politik, demokratisasi, dan otonomi daerah terhadap masalah agraria. Selama masa Orde Baru, masyarakat setempat tidak dilibatkan dalam hal kepemilikan/pengelolaan sumber daya tanah. Sengketa tanah berkembang menjadi isu politik di banyak daerah di Indonesia. Data yang disajikan dalam tulisan ini berasal dari Sumatra Selatan, salah satu...

Sistem Pengambilan Keputusan Penanganan Bencana Alam Gempa Bumi Di Indonesia

After Aceh’s quake many earthquakes have struck Indonesia alternately and even other disasters have been a threat for every citizen in this country. Actually an everyday occurrence on earth and more than 3 million earthquakes occur every year, about 8,000 a day, or one every 11 seconds in Indonesia there are 5 to 30 quakes prediction everyday. Government’s responsibility to protect the citizen ...

F. Venuti, PhD student, L. Bruno, Associate Prof., P. Napoli, Full Prof., Department of Structural Engineering and Geotechnics, Politecnico di Torino, Torino, Italy.

This paper proposes a new load model to predict the lateral force exerted by pedestrians walking on lively footbridges. The aim of the model is to take into account some important features of the synchronous lateral excitation phenomenon, which so far has not been fully understood or modelled, e.g. the distinction between synchronization among pedestrians, due to crowd density, and between the ...